Description
Important information about your order
Protection of your product
The outer packaging (outer case) is solely intended to protect the contents. Damage such as scratches, dents or discolouration to the outside of the box cannot be compensated.
The same applies to the covers of magazines and photo books; these are considered part of the outer packaging.
Important: Returns and factory seal
Please note: Do not remove the original factory seal if you wish to return the product. We cannot accept returns of products where the seal has been broken, as the contents (such as photocards and other collectibles) cannot be sold as new after opening.
Damage to the outer packaging (outbox)
Has the box arrived damaged?
Please send us a photo of the outside of the shipping box AND a photo of the damaged product.
Important: Keep all products and packaging materials until we have resolved the situation with the carrier.
Damage or missing components (product components)
Is something not right in the packaging or is something missing?
For complaints about the contents of the album, we require an unboxing video.
Manufacturers now require an uninterrupted video of the unboxing to process claims for missing or damaged components. Therefore, make sure to film the package from the moment you open the shipping box.
This is a pre-order and will be shipped at the end of July 2026.
This is the official BABYMONSTER Light Stick. An iconic item for every fan to show your support and fully immerse yourself in the atmosphere during performances and events.
What can you expect in the package?
Light Stick: 111 x 95.5 x 245 mm
Strap: For extra security during use
Manual: With all instructions for use
Package Box: The original packaging
Important fan info:
Make sure to keep the official manual safe. It contains instructions for connecting the light stick to the accompanying app or the system at the concert venue, so you can fully enjoy the light show.
⚠️ WARNING:
Not suitable as a toy. Keep out of reach of young children.
Battery instruction: When using batteries: Keep them out of reach of children. If swallowed, consult a doctor immediately.
