Description
Important information about your order
Protection of your product
The outer packaging (outer case) is solely intended to protect the contents. Damage such as scratches, dents or discolouration to the outside of the box cannot be compensated.
The same applies to the covers of magazines and photo books; these are considered part of the outer packaging.
Important: Returns and factory seal
Please note: Do not remove the original factory seal if you wish to return the product. We cannot accept returns of products where the seal has been broken, as the contents (such as photocards and other collectibles) cannot be sold as new after opening.
Damage to the outer packaging (outbox)
Has the box arrived damaged?
Please send us a photo of the outside of the shipping box AND a photo of the damaged product.
Important: Keep all products and packaging materials until we have resolved the situation with the carrier.
Damage or missing components (product components)
Is something not right in the packaging or is something missing?
For complaints about the contents of the album, we require an unboxing video.
Manufacturers now require an uninterrupted video of the unboxing to process claims for missing or damaged components. Therefore, make sure to film the package from the moment you open the shipping box.
[PRE-ORDER INFORMATION]
This is a pre-order item. We expect to receive the albums at the end of September and will ship them to you immediately upon arrival!
Get ready for the latest comeback! Order your copy of ENHYPEN's 8th mini-album now and add this beautiful collection to your assortment.
What's in the box?
The random components in this album are distributed with equal chances, so everyone gets a fair surprise!
Package (4 versions): Choose your favorite version (TAKE 1 to 4).
Booklet: Detailed photo books of 48 to 52 pages per version.
CD & CD Envelope: Unique design per version.
Poster: A large poster (size depends on the chosen version).
Sticker Set: A fun set of 5 different stickers.
Photo Cards: Collect them all! In each album, you'll find 1 of 6 unique Type A cards and 1 of 6 unique Type B cards.
Pre-order Benefit:
These albums include an exclusive pre-order benefit.
