Description
Important information about your order
Protection of your product
The outer packaging (outer case) is solely intended to protect the contents. Damage such as scratches, dents or discolouration to the outside of the box cannot be compensated.
The same applies to the covers of magazines and photo books; these are considered part of the outer packaging.
Important: Returns and factory seal
Please note: Do not remove the original factory seal if you wish to return the product. We cannot accept returns of products where the seal has been broken, as the contents (such as photocards and other collectibles) cannot be sold as new after opening.
Damage to the outer packaging (outbox)
Has the box arrived damaged?
Please send us a photo of the outside of the shipping box AND a photo of the damaged product.
Important: Keep all products and packaging materials until we have resolved the situation with the carrier.
Damage or missing components (product components)
Is something not right in the packaging or is something missing?
For complaints about the contents of the album, we require an unboxing video.
Manufacturers now require an uninterrupted video of the unboxing to process claims for missing or damaged components. Therefore, make sure to film the package from the moment you open the shipping box.
Place your pre-order now! We expect to receive the item by the end of September and will ship it to you immediately.
This is the compact, digital version of the album. Ideal for fans who primarily want to collect the photo cards and digital content!
What's included in this package?
Package: 1 version (W90 x H120 mm).
QR Card: 1 copy (provides access to digital content).
Tracklist Card: 1 copy.
Photo Card A: 1 out of 6 variants (random).
Photo Card B: 1 out of 6 variants (random).
Photo Card C: 1 complete set of 6 cards.
Important information:
Digital: This album does not contain a physical CD. The music and digital content are available via the Weverse app.
System Requirements: Ensure your phone is running at least Android 10 or iOS 16.0 to view the digital content.